Dom aims to ensure its customers’ full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for a full refund.

To make a return, the following conditions must be met:

  • Returns must be made within 14 business days of delivery.
  • The returned item(s) must be unworn and complete.
  • Items purchased during seasonal sales cannot be returned or exchanged.

We make every effort to ensure that the ordered products reach their new owners intact. Delicate materials such as ceramics or glass require special care. Therefore, if you want to return products purchased at DOM Store, pay attention to their original packaging and make sure that the products shipped are properly secured. The product must be returned to us intacted for its return to be accepted.

If you want to return or replace a product purchased at DOM Store, please contact us via the contact form available below.

    Please enter the details of your request. A member of our support staff will get back to you as soon as possible. Please make sure you are sending the correct order number and that the e-mail matches the one provided in the order.

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